Return & Refund Policy
Key Information:
Return Window: 30 days from the delivery date
Restocking Fee: Not applicable
Refund Processing Time: Up to 14 days
Return Shipping Costs: Covered by the customer
Return Eligibility
Items can be returned within 30 days of delivery. To initiate a return, email us at info@dealora.co.uk Ensure the items are unused, unworn, and in their original packaging with tags attached. Returns will not be accepted after the 30-day period.
How to Return an Item
Contact Us First: Email info@dealora.co.uk with your order details and the reason for the return. Returns sent without prior approval will not be processed.
Follow Instructions: Once your return is approved, you’ll receive detailed return instructions.
Secure Packaging: Pack the item carefully to prevent damage during shipping.
Return Shipping Responsibility: Customers are responsible for covering return shipping costs.
Exchange: To request an exchange, contact us at info@dealora.co.uk with details of the item you’d like to exchange. We will guide you through the process. Again, customers are responsible for covering return shipping costs.
Business Information
Dealora is operated by Roadwall Trading, a company registered in the Netherlands.
Business Registration Number: 96125926
Address: Mazustraat 60, Almere, Flevoland, 1363 RE, the Netherlands
Contact information
Contact us! We're here to help.
Customer Service Hours:
Monday to Friday: 09:00-18:00
Email: info@dealora.co.uk
Phone: +31619459171
Contact Form: Click Here